outside the lines gets company messages across with cartoons

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Two years ago, after a 17-year career as a communications consultant with some of the area’s larger human resources firms, Denise Reynolds decided she wanted to put a little color in her job. So after she was laid off from her last position, she launched Outside the Lines Creative Group (OTL), a company that uses cartoons to convey company messages.

“I wanted to take all of my knowledge about benefits, wellness, policies and procedures and make it fun,” she says of her newfound venture. “I thought, this stuff is so boring. If only we’d put cartoons with it, people would actually read it.”

So she recruited nationally syndicated cartoonist Jenny Campbell to illustrate Reynolds’ HR messages. Reynolds uses humor and illustrations to communicate sometimes not-so-exciting subject matter, like dress codes and employee safety rules. “Companies love it,” she says. “And employees think it’s great.”

Currently, OTL has about 20 clients, ranging from Jergens Industrial Supply to the Conservancy for the Cuyahoga Valley National Park. In fact, finding clients hasn’t been too hard, says Reynolds. “You have to find clients who want to do something innovative."

Jergens liked Reynolds’ campaign so much they asked that the cartoon characters be painted on the plant’s machinery. “Companies try everything to get the attention of employees, but they haven’t tried cartoons yet,” says Reynolds. The Cuyahoga Valley National Park hired OTL to create a children’s educational activity book featuring a river otter. The book won an international award and the otter has been made into a plush stuffed animal.

In fact, OTL won five international awards in two competitions in 2013 for its work on projects for Akron Children’s Hospital, ACRT, Jergens Industrial Supply and the Cuyahoga Valley National Park.

OTL recently was awarded a $5,000 loan from Bad Girl Ventures, which Reynolds plans to use to update her website and post some work samples. She also plans on hiring a second cartoonist.


Source: Denise Reynolds
Writer: Karin Connelly

Karin Connelly Rice
Karin Connelly Rice

About the Author: Karin Connelly Rice

Karin Connelly Rice enjoys telling people's stories, whether it's a promising startup or a life's passion. Over the past 20 years she has reported on the local business community for publications such as Inside Business and Cleveland Magazine. She was editor of the Rocky River/Lakewood edition of In the Neighborhood and was a reporter and photographer for the Amherst News-Times. At Fresh Water she enjoys telling the stories of Clevelanders who are shaping and embracing the business and research climate in Cleveland.